Making Appointments

  When contacting the practice you will hear the follwing message:

This is The Family Practice Antrim Health Centre please chose from one of the following options:

Telephone Advice 

If you wish to speak to a GP the practice operates a daily telephone diary. 

The diary opens at 8:30 to 10 am but the diary can be booked up very quickly and therefore the diary will close before 10 am.  We would advise you to book your call early.

There are days when the reception staff are instructed to book emergency calls only and this happens when the GP's have a meeting at lunchtime.

The doctors' days are fully booked and the receptionists have been instructed not to disturb doctors' consultations with non-urgent calls.

It is very helpful when requesting a call back that you give the reception staff as much information as possible so the GP can prioritise the calls.

Please keep your contact details up-to-date if you change your mobile or home telephone numbers remember to let us know.

Home Visits

Home visits are for patients who are too ill to attend surgery. 

If you feel you need a home visit contact the surgery as early as possible.

The receptionist will ask for patient's name, contact

number giving as much information about the condition of the patient as possible.

The GP will contact you before they visit for you so

they have with them what is needed.

               If your problem gets worse since your request for a home visit contact reception giving the receptionist the changes of the condition and she will speak to a GP to ask for advice.

Did NOT attend GP / Practice Nurse Appointments -(DNA)

The practice high lights each month how many booked appointments that are wasted.  If appointments were cancelled by patients who no longer needs it this would allow patients to be see and this would use the GP surgeries more efficiently.

Sick Leave

Sickness Certificates

You do not require a doctor's sick line for any illness lasting

seven days or less. 

Your employer may ask for a self-certificate which can be got at the unemployment office or on the HMRC website.

Sick Lines

If you are sick for more than seven days you will need a sick line from your GP. The GP will need to either see you or speak to you by telephone. 

It is the GP who decides how long you need to be off work. 

When you are able to go back to work you don't need a signing off line as the sick lines give you your back to work.

Employee's statement of sickness.

www.hmrc.gov.uk/employers

Click on link above - return   

In search bar enter SC2 - return

Scroll down to Statutory Sick Pay: Employee's Statement of Sickness SC2 -return

Scroll down to Employee's Statement of Sickness (SC2)-return

Print form.  

Treatment Room Appointments

The treatment room is open daily from:

9am - 12:30pm and 2pm - 5pm.

The details of your requested treatment are on the computer 

for the nurse to see.

Remember to check in and go to the treatment room waiting room.

         To make an appointment contact reception or call at the

treatment room.

No appointment needed to leave in urine samples. 

Call at reception to fill out a form and take it 

with your sample.

The treatment room is very busy with ALL health centre patients

so please be patient if you have to wait.

Practice Nurse

If you need an appointment with the practice nurse contact

reception and book the clinic you wish to attend.

If you want to speak to the nurse by telephone contact reception

between 08:30 - 11 am. If the nurse is still in surgery the

receptionist will send an email to the nurse requesting

a call back.